Legal

Privacy Policy

How VisionVRia collects, uses, and protects your personal information.

Last Updated: 1 January 2025  |  Effective Date: 1 January 2025  |  Domain: visionvria.info

This Privacy Policy describes how VisionVRia ("we", "us", or "our"), operated at visionvria.info, collects, uses, stores, and discloses personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the website visionvria.info, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

VisionVRia is an Australian-based virtual reality information and community platform. Our registered business address is in Sydney, New South Wales, Australia. For all privacy-related enquiries, please contact us at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us and information collected automatically when you use our website.

2.1 Information You Provide

  • Contact form submissions: Name, email address, state/territory, subject, and message content.
  • Newsletter subscriptions: Email address and subscription preferences.
  • Venue suggestions: Venue name, address, and contact details you provide.

2.2 Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, referring URLs, and browser type.
  • Device information: IP address, browser type and version, operating system, and device type.
  • Cookie data: See our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support.
  • To send you our newsletter and VR-related updates (only with your consent).
  • To improve our website content, structure, and user experience.
  • To analyse website traffic and usage patterns using analytics tools.
  • To comply with our legal obligations under Australian law.
  • To detect and prevent fraud, abuse, or other harmful activities.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: Where you have given us explicit consent (e.g., newsletter subscription).
  • Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our website.
  • Legal obligation: Where we are required to process your information to comply with Australian law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on visionvria.info. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., hosting providers, analytics services). These providers are bound by confidentiality obligations.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. International Data Transfers

Some of our service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

  • Contact form enquiries are retained for up to 2 years.
  • Newsletter subscriber data is retained until you unsubscribe.
  • Website analytics data is retained for up to 26 months.

9. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct inaccurate or incomplete personal information.
  • Complaint: You have the right to make a complaint if you believe we have breached the APPs.
  • Opt-out: You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

11. Complaints

If you believe we have breached your privacy rights, please contact us first at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected].

13. Third-Party Links

Our website may contain links to third-party websites, including VR venues and product pages. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: